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<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html xmlns="http://www.w3.org/1999/xhtml" lang="en" xml:lang="en" style="background:#f6f6f6!important"> <head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> <meta name="viewport" content="width=device-width"> <title>PRNJ Push Email - Headlines</title> <style>@font-face{font-family:Montserrat;font-style:normal;font-weight:400;src:local('Montserrat Regular'),local('Montserrat-Regular'),url(https://fonts.gstatic.com/s/montserrat/v10/SKK6Nusyv8QPNMtI4j9J2wsYbbCjybiHxArTLjt7FRU.woff2) format('woff2');unicode-range:U+0102-0103,U+1EA0-1EF9,U+20AB}@font-face{font-family:Montserrat;font-style:normal;font-weight:400;src:local('Montserrat Regular'),local('Montserrat-Regular'),url(https://fonts.gstatic.com/s/montserrat/v10/gFXtEMCp1m_YzxsBpKl68gsYbbCjybiHxArTLjt7FRU.woff2) 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style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0!important;text-align:left;visibility:hidden;width:0"></th></tr></table></th> </tr></tbody></table><table class="row sub-header"style="background:#00837E;border-collapse:collapse;border-spacing:0;display:table;padding:0;position:relative;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><th class="small-12 large-12 columns first last" style="Margin:0 auto;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0 auto;padding:0;padding-bottom:16px;padding-left:30px;padding-right:30px;text-align:left;width:570px"><table style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tr style="padding:0;text-align:left;vertical-align:top"><th style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left"><table class="spacer" style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><td height="16px" style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;hyphens:auto;line-height:16px;margin:0;mso-line-height-rule:exactly;padding:0;text-align:left;vertical-align:top;word-wrap:break-word"> </td></tr></tbody></table> <h4 class="text-center" style="-moz-hyphens:none;-webkit-hyphens:none;Margin:0;Margin-bottom:10px;color:#fff;font-family:Montserrat,Arial,sans-serif;font-size:18px;font-weight:400;hyphens:none;line-height:22px;margin:0;margin-bottom:10px;padding:0;text-align:center;text-transform:uppercase;word-break:none;word-wrap:normal">News From Local Heroes</h4><h5 class="text-center" style="-moz-hyphens:none;-webkit-hyphens:none;Margin:0;Margin-bottom:10px;color:#fff;font-family:Montserrat,Arial,sans-serif;font-size:14px;font-weight:500;hyphens:none;line-height:18px;margin:0;margin-bottom:0;padding:0;text-align:center;word-break:none;word-wrap:normal">Transmitted by PR Newswire for Journalists on <span class="prevent-break" style="display:inline-block">April 09, 2018 01:00 AM EST </span></h5></th><th class="expander" style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0!important;text-align:left;visibility:hidden;width:0"></th></tr></table></th></tr></tbody></table><table class="row header" style="background:#e5f2f3;border-collapse:collapse;border-spacing:0;display:table;padding:0;position:relative;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><th class="small-12 large-12 columns first last" style="Margin:0 auto;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0 auto;padding:0;padding-bottom:0;padding-left:30px;padding-right:30px;text-align:left;width:570px"><table style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tr style="padding:0;text-align:left;vertical-align:top"><th style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left"> <table class="spacer" style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><td height="24px" style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:24px;font-weight:400;hyphens:auto;line-height:24px;margin:0;mso-line-height-rule:exactly;padding:0;text-align:left;vertical-align:top;word-wrap:break-word"> </td></tr></tbody></table> <h1 style="Margin:0;Margin-bottom:10px;color:#4D4E53;font-family:Montserrat,Arial,sans-serif;font-size:20px;font-weight:500;line-height:28px;margin:0;margin-bottom:0;padding:0;text-align:left;word-wrap:normal">Local Heroes Announces Expansion With Five New Services</h1> <table class="spacer" style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><td height="24px" style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:24px;font-weight:400;hyphens:auto;line-height:24px;margin:0;mso-line-height-rule:exactly;padding:0;text-align:left;vertical-align:top;word-wrap:break-word"> </td></tr></tbody></table> </th><th class="expander" style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0!important;text-align:left;visibility:hidden;width:0"></th></tr></table></th> </tr></tbody></table> <table class="row content" style="background:#fff;border-collapse:collapse;border-spacing:0;display:table;padding:0;position:relative;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><th class="small-12 large-12 columns first last" style="Margin:0 auto;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0 auto;padding:0;padding-bottom:16px;padding-left:30px;padding-right:30px;text-align:left;width:570px"><table style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tr style="padding:0;text-align:left;vertical-align:top"><th style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left"> <table class="spacer" style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><td height="24px" style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:24px;font-weight:400;hyphens:auto;line-height:24px;margin:0;mso-line-height-rule:exactly;padding:0;text-align:left;vertical-align:top;word-wrap:break-word"> </td></tr></tbody></table><p><span class="xn-location">LONDON</span>, <span class="xn-chron">April 9, 2018</span> /PRNewswire/ --</p>
<ul type="disc">
<li>Digital service connecting people with local tradespeople adds five new services</li>
<li>7,000 tradespeople available across the country</li>
<li>More than 30,000 Local Heroes jobs booked since launch</li>
<li>On-demand home services market is now worth £5.7 billion</li>
</ul>
<p>Centrica plc has announced that its digital service, <a href="http://email.prnewswire.com/wf/click?upn=TwIh0OIjG8BOSB67uKqqj5CTPz-2FjfGKkmE8NXqgWbd6hUpXNlNFaXSDHQVgeTYEL_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75eNMrSx2XyoCp9bdQF-2FFTvUayyzVIdjFJ1Z3L-2BaIiaCbNnn1dpjcVKzmjlPb87KyVUykjtHgtvSt-2ByP7pMo-2BLKxvXaQ0p4LCwsUDvGILW0XocYSMENU0IBCKgLnHXFfwnmoaTO0-2ButoPK1wN6-2FUTGLto2I-2B0nVXyngWTx8BhQ0XQgN6juvyMTC5YguFwGH-2BCZlOY9xDKFqq-2BtfUt17XZ75fYILf3C2whijkC0Cj8-2FPuHl9vHipd3zDoTBkVevVRlS8-2BtUMuksooon7x7eBzA2Sw-3D-3D" rel="nofollow">Local Heroes</a>, which helps people to find trusted local tradespeople, is now offering new trades: painters, decorators, locksmiths, tilers, and handymen and women.</p>
<p>Local Heroes already connects people with local plumbing, heating, electrical and draining experts across the country. The digital on-demand service works by linking the customer-tradespeople journey seamlessly, from searching for a job and providing a price estimate, through to confirmation and online payment. All work that is undertaken is backed by a 12-month British Gas guarantee.</p>
<p>New tradespeople joining the Local Heroes network are qualified, accredited and insured, and price estimates are provided before work commences. The company is also working with the Master Locksmiths Association and the Tile Association to engage locksmiths and tilers respectively.</p>
<p>The introduction of new services, which sees Centrica firmly establish itself in this market, will bolster the company's presence in the £5.7 billion on-demand home services market whilst providing more choice when it comes to finding people to carry out work in the home.</p>
<p><b>Mat Mo</b><b>a</b><b>kes</b><b>, </b> <b>Local Heroes</b><b> Director</b><b> commented:</b> "<i>Through Local Heroes, Centrica</i><i> is now providing home services that go beyond its traditional boiler </i> <i>repair, electrics and </i> <i>plumbing offering. This </i> <i>means</i><i> that we</i><i>'</i><i>re</i><i> able to give </i> <i>people more choice when it comes to </i> <i>finding</i><i> a trusted tradesperson to carry out work in their home. </i></p>
<p><i>"</i><i>Since our launch, we</i><i>'</i><i>ve </i> <i>seen that people </i> <i>place real value on</i><i> </i> <i>a </i> <i>quality</i><i> service</i><i> </i> <i>backed</i><i> by</i><i> the peace of mind </i> <i>that a</i><i> British Gas guarantee</i><i> can provide</i><i>.</i><i> </i> <i>It</i><i>'</i><i>s the reason why</i><i> we</i><i>'</i><i>re</i><i> going to continue to invest</i><i> </i> <i>in </i> <i>technology </i> <i>to enhance the service that customers receive</i>." </p>
<p>Local Heroes has completed more than 30,000 jobs since its nationwide launch in <span class="xn-chron">June 2017</span>, and consistently deliver a 'world-class' service with an average Net Promoter Score of 81, a globally recognised tool for measuring customer satisfaction. Customer research has highlighted that a quarter of people chose to use Local Heroes because of the British Gas guarantee.</p>
<p>Existing British Gas customers can benefit from Local Heroes offers via the company's Rewards website: <a href="http://email.prnewswire.com/wf/click?upn=TwIh0OIjG8BOSB67uKqqjxAwHwsWoyhnBP5zdeuHISETnkpluo-2FDJjBARM-2BkUXUE_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75eNMrSx2XyoCp9bdQF-2FFTvUayyzVIdjFJ1Z3L-2BaIiaCbNnn1dpjcVKzmjlPb87KyVUykjtHgtvSt-2ByP7pMo-2BLKxvXaQ0p4LCwsUDvGILW0XocYSMENU0IBCKgLnHXFfwnLlWYd3P7JMpEX-2BaMHP8yA9P7uqiLudAO8jsBgbPZ3DXQLwJvffdpEwPVwtz4L8iMe9D4LSWsxyl7DBBaKlViLhRc8I7BpfJbcXZ-2Bdq2FMzAEbH2UX5zLMdQGpQDdIORt8g8EgzdeYekzIph5fjBaWA-3D-3D" rel="nofollow">http://www.britishgas.co.uk/rewards</a></p>
<p><b>Since its inception, Local Heroes has captured data from its platform, which provides a snapshot of the nation</b><b>'</b><b>s </b> <b>use of</b><b> on-demand home services:</b> </p>
<ol type="1">
<li>The majority of people look for the services of a tradesperson on a Monday</li>
<li>There is peak demand for painters and decorators on Wednesdays</li>
<li>Most people book the services of a Local Hero between <span class="xn-chron">10-11am</span> on weekdays and <span class="xn-chron">11am-12pm</span> at the weekend</li>
<li>Locksmiths are in more demand between <span class="xn-chron">1-2pm</span></li>
<li>The four most common jobs for Local Heroes relate to boilers, toilets, lighting and leaks</li>
<li>There is a greater demand for handymen and women in <span class="xn-location">Hampshire</span>, <span class="xn-location">Berkshire</span> and <span class="xn-location">Oxfordshire</span></li>
</ol>
<p><b>About Local Heroes:</b> </p>
<ul type="disc">
<li>Local Heroes is a British Gas innovation</li>
<li>All Local Heroes have been checked using robust procedures and for added peace of mind listed tradespeople are insured, with any completed work guaranteed by British Gas for 12 months. </li>
<li>For more information please visit <a href="http://email.prnewswire.com/wf/click?upn=TwIh0OIjG8BOSB67uKqqj5CTPz-2FjfGKkmE8NXqgWbd6hUpXNlNFaXSDHQVgeTYEL_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75eNMrSx2XyoCp9bdQF-2FFTvUayyzVIdjFJ1Z3L-2BaIiaCbNnn1dpjcVKzmjlPb87KyVUykjtHgtvSt-2ByP7pMo-2BLKxvXaQ0p4LCwsUDvGILW0XocYSMENU0IBCKgLnHXFfwnewHNpcjPCAvASrKhshsQp93YZIB0Y4DnOl5JvdqkaZVh0156QwJo7LVulmYDO0NlVyxIDozf5ePpW0t2NgR7tg3rBR5yWuEt307jBPZDoCPrwulHB1ASbpGUtFo81BUk-2FCDa-2Bo7nGnKNGUUktA3c1A-3D-3D" rel="nofollow">http://www.localheroes.com</a></li>
</ul>CONTACT: Bieneosa Ebite on 01784 843 000 or Bieneosa.ebite@centrica.com<table class="spacer" style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><td height="8px" style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:8px;font-weight:400;hyphens:auto;line-height:8px;margin:0;mso-line-height-rule:exactly;padding:0;text-align:left;vertical-align:top;word-wrap:break-word"> </td></tr></tbody></table> <table class="button medium expand" style="Margin:0 0 16px 0;border-collapse:collapse;border-spacing:0;margin:0 0 16px 0;padding:0;text-align:left;vertical-align:top;width:100%!important"><tr style="padding:0;text-align:left;vertical-align:top"><td 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style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left"><table class="spacer" style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><td height="16px" style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;hyphens:auto;line-height:16px;margin:0;mso-line-height-rule:exactly;padding:0;text-align:left;vertical-align:top;word-wrap:break-word"> </td></tr></tbody></table> <h4 class="text-center" style="-moz-hyphens:none;-webkit-hyphens:none;Margin:0;Margin-bottom:10px;color:#fff;font-family:Montserrat,Arial,sans-serif;font-size:18px;font-weight:400;hyphens:none;line-height:22px;margin:0;margin-bottom:10px;padding:0;text-align:center;text-transform:uppercase;word-break:none;word-wrap:normal">News From Local Heroes</h4><h5 class="text-center" style="-moz-hyphens:none;-webkit-hyphens:none;Margin:0;Margin-bottom:10px;color:#fff;font-family:Montserrat,Arial,sans-serif;font-size:14px;font-weight:500;hyphens:none;line-height:18px;margin:0;margin-bottom:0;padding:0;text-align:center;word-break:none;word-wrap:normal">Transmitted by PR Newswire for Journalists on <span class="prevent-break" style="display:inline-block">April 09, 2018 01:00 AM EST </span></h5></th><th class="expander" style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0!important;text-align:left;visibility:hidden;width:0"></th></tr></table></th></tr></tbody></table><table class="row header" style="background:#e5f2f3;border-collapse:collapse;border-spacing:0;display:table;padding:0;position:relative;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><th class="small-12 large-12 columns first last" style="Margin:0 auto;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0 auto;padding:0;padding-bottom:0;padding-left:30px;padding-right:30px;text-align:left;width:570px"><table style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tr style="padding:0;text-align:left;vertical-align:top"><th style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left"> <table class="spacer" style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><td height="24px" style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:24px;font-weight:400;hyphens:auto;line-height:24px;margin:0;mso-line-height-rule:exactly;padding:0;text-align:left;vertical-align:top;word-wrap:break-word"> </td></tr></tbody></table> <h1 style="Margin:0;Margin-bottom:10px;color:#4D4E53;font-family:Montserrat,Arial,sans-serif;font-size:20px;font-weight:500;line-height:28px;margin:0;margin-bottom:0;padding:0;text-align:left;word-wrap:normal">Local Heroes Announces Expansion With Five New Services</h1> <table class="spacer" style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><td height="24px" style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:24px;font-weight:400;hyphens:auto;line-height:24px;margin:0;mso-line-height-rule:exactly;padding:0;text-align:left;vertical-align:top;word-wrap:break-word"> </td></tr></tbody></table> </th><th class="expander" style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0!important;text-align:left;visibility:hidden;width:0"></th></tr></table></th> </tr></tbody></table> <table class="row content" style="background:#fff;border-collapse:collapse;border-spacing:0;display:table;padding:0;position:relative;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><th class="small-12 large-12 columns first last" style="Margin:0 auto;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0 auto;padding:0;padding-bottom:16px;padding-left:30px;padding-right:30px;text-align:left;width:570px"><table style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tr style="padding:0;text-align:left;vertical-align:top"><th style="Margin:0;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:16px;font-weight:400;line-height:1.3;margin:0;padding:0;text-align:left"> <table class="spacer" style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><td height="24px" style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:24px;font-weight:400;hyphens:auto;line-height:24px;margin:0;mso-line-height-rule:exactly;padding:0;text-align:left;vertical-align:top;word-wrap:break-word"> </td></tr></tbody></table><p><span class="xn-location">LONDON</span>, <span class="xn-chron">April 9, 2018</span> /PRNewswire/ --</p>
<ul type="disc">
<li>Digital service connecting people with local tradespeople adds five new services</li>
<li>7,000 tradespeople available across the country</li>
<li>More than 30,000 Local Heroes jobs booked since launch</li>
<li>On-demand home services market is now worth £5.7 billion</li>
</ul>
<p>Centrica plc has announced that its digital service, <a href="http://email.prnewswire.com/wf/click?upn=TwIh0OIjG8BOSB67uKqqj5CTPz-2FjfGKkmE8NXqgWbd6hUpXNlNFaXSDHQVgeTYEL_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75eNMrSx2XyoCp9bdQF-2FFTvUayyzVIdjFJ1Z3L-2BaIiaCbNnn1dpjcVKzmjlPb87KyVUykjtHgtvSt-2ByP7pMo-2BLKxvXaQ0p4LCwsUDvGILW0XocYSMENU0IBCKgLnHXFfwnmoaTO0-2ButoPK1wN6-2FUTGLto2I-2B0nVXyngWTx8BhQ0XQgN6juvyMTC5YguFwGH-2BCZlOY9xDKFqq-2BtfUt17XZ75fYILf3C2whijkC0Cj8-2FPuHl9vHipd3zDoTBkVevVRlS8-2BtUMuksooon7x7eBzA2Sw-3D-3D" rel="nofollow">Local Heroes</a>, which helps people to find trusted local tradespeople, is now offering new trades: painters, decorators, locksmiths, tilers, and handymen and women.</p>
<p>Local Heroes already connects people with local plumbing, heating, electrical and draining experts across the country. The digital on-demand service works by linking the customer-tradespeople journey seamlessly, from searching for a job and providing a price estimate, through to confirmation and online payment. All work that is undertaken is backed by a 12-month British Gas guarantee.</p>
<p>New tradespeople joining the Local Heroes network are qualified, accredited and insured, and price estimates are provided before work commences. The company is also working with the Master Locksmiths Association and the Tile Association to engage locksmiths and tilers respectively.</p>
<p>The introduction of new services, which sees Centrica firmly establish itself in this market, will bolster the company's presence in the £5.7 billion on-demand home services market whilst providing more choice when it comes to finding people to carry out work in the home.</p>
<p><b>Mat Mo</b><b>a</b><b>kes</b><b>, </b> <b>Local Heroes</b><b> Director</b><b> commented:</b> "<i>Through Local Heroes, Centrica</i><i> is now providing home services that go beyond its traditional boiler </i> <i>repair, electrics and </i> <i>plumbing offering. This </i> <i>means</i><i> that we</i><i>'</i><i>re</i><i> able to give </i> <i>people more choice when it comes to </i> <i>finding</i><i> a trusted tradesperson to carry out work in their home. </i></p>
<p><i>"</i><i>Since our launch, we</i><i>'</i><i>ve </i> <i>seen that people </i> <i>place real value on</i><i> </i> <i>a </i> <i>quality</i><i> service</i><i> </i> <i>backed</i><i> by</i><i> the peace of mind </i> <i>that a</i><i> British Gas guarantee</i><i> can provide</i><i>.</i><i> </i> <i>It</i><i>'</i><i>s the reason why</i><i> we</i><i>'</i><i>re</i><i> going to continue to invest</i><i> </i> <i>in </i> <i>technology </i> <i>to enhance the service that customers receive</i>." </p>
<p>Local Heroes has completed more than 30,000 jobs since its nationwide launch in <span class="xn-chron">June 2017</span>, and consistently deliver a 'world-class' service with an average Net Promoter Score of 81, a globally recognised tool for measuring customer satisfaction. Customer research has highlighted that a quarter of people chose to use Local Heroes because of the British Gas guarantee.</p>
<p>Existing British Gas customers can benefit from Local Heroes offers via the company's Rewards website: <a href="http://email.prnewswire.com/wf/click?upn=TwIh0OIjG8BOSB67uKqqjxAwHwsWoyhnBP5zdeuHISETnkpluo-2FDJjBARM-2BkUXUE_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75eNMrSx2XyoCp9bdQF-2FFTvUayyzVIdjFJ1Z3L-2BaIiaCbNnn1dpjcVKzmjlPb87KyVUykjtHgtvSt-2ByP7pMo-2BLKxvXaQ0p4LCwsUDvGILW0XocYSMENU0IBCKgLnHXFfwnLlWYd3P7JMpEX-2BaMHP8yA9P7uqiLudAO8jsBgbPZ3DXQLwJvffdpEwPVwtz4L8iMe9D4LSWsxyl7DBBaKlViLhRc8I7BpfJbcXZ-2Bdq2FMzAEbH2UX5zLMdQGpQDdIORt8g8EgzdeYekzIph5fjBaWA-3D-3D" rel="nofollow">http://www.britishgas.co.uk/rewards</a></p>
<p><b>Since its inception, Local Heroes has captured data from its platform, which provides a snapshot of the nation</b><b>'</b><b>s </b> <b>use of</b><b> on-demand home services:</b> </p>
<ol type="1">
<li>The majority of people look for the services of a tradesperson on a Monday</li>
<li>There is peak demand for painters and decorators on Wednesdays</li>
<li>Most people book the services of a Local Hero between <span class="xn-chron">10-11am</span> on weekdays and <span class="xn-chron">11am-12pm</span> at the weekend</li>
<li>Locksmiths are in more demand between <span class="xn-chron">1-2pm</span></li>
<li>The four most common jobs for Local Heroes relate to boilers, toilets, lighting and leaks</li>
<li>There is a greater demand for handymen and women in <span class="xn-location">Hampshire</span>, <span class="xn-location">Berkshire</span> and <span class="xn-location">Oxfordshire</span></li>
</ol>
<p><b>About Local Heroes:</b> </p>
<ul type="disc">
<li>Local Heroes is a British Gas innovation</li>
<li>All Local Heroes have been checked using robust procedures and for added peace of mind listed tradespeople are insured, with any completed work guaranteed by British Gas for 12 months. </li>
<li>For more information please visit <a href="http://email.prnewswire.com/wf/click?upn=TwIh0OIjG8BOSB67uKqqj5CTPz-2FjfGKkmE8NXqgWbd6hUpXNlNFaXSDHQVgeTYEL_q1N77mbql2CxsoEfo2fFiZ6dnlev64IGUSa1KT1DDw1MuprZmQ6aap9NY9k0Le75eNMrSx2XyoCp9bdQF-2FFTvUayyzVIdjFJ1Z3L-2BaIiaCbNnn1dpjcVKzmjlPb87KyVUykjtHgtvSt-2ByP7pMo-2BLKxvXaQ0p4LCwsUDvGILW0XocYSMENU0IBCKgLnHXFfwnewHNpcjPCAvASrKhshsQp93YZIB0Y4DnOl5JvdqkaZVh0156QwJo7LVulmYDO0NlVyxIDozf5ePpW0t2NgR7tg3rBR5yWuEt307jBPZDoCPrwulHB1ASbpGUtFo81BUk-2FCDa-2Bo7nGnKNGUUktA3c1A-3D-3D" rel="nofollow">http://www.localheroes.com</a></li>
</ul>CONTACT: Bieneosa Ebite on 01784 843 000 or Bieneosa.ebite@centrica.com<table class="spacer" style="border-collapse:collapse;border-spacing:0;padding:0;text-align:left;vertical-align:top;width:100%"><tbody><tr style="padding:0;text-align:left;vertical-align:top"><td height="8px" style="-moz-hyphens:auto;-webkit-hyphens:auto;Margin:0;border-collapse:collapse!important;color:#0a0a0a;font-family:Montserrat,Arial,sans-serif;font-size:8px;font-weight:400;hyphens:auto;line-height:8px;margin:0;mso-line-height-rule:exactly;padding:0;text-align:left;vertical-align:top;word-wrap:break-word"> </td></tr></tbody></table> <table class="button medium expand" style="Margin:0 0 16px 0;border-collapse:collapse;border-spacing:0;margin:0 0 16px 0;padding:0;text-align:left;vertical-align:top;width:100%!important"><tr style="padding:0;text-align:left;vertical-align:top"><td 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